Payment & subscription issues: card declined, processing error, invoices... Updated: October 08, 2026 13:45 In case you have payment or subscription problems, please, contact us using this form. Articles in this section Request an invoice or receiptWhich currency will I be charged in?Do your prices include VAT or sales tax?Which payment methods do you accept?Cancel your subscription auto-renewalHow to transfer your Mailsuite subscription to another email accountEdit your invoice or receiptChange your credit/debit card detailsI get an error when I try to pay for my subscription